Contact Information

Customer service is something we take seriously, no one likes talking to a recording and that's why Jason is in charge of our online support team. You can reach him anytime Mon-Friday 10am-6pm EST

  617-767-2842

  jason@happyscarf.com

To obtain the status of an order, enter the confirmation number and click Go!

Shipping Policy

All of the products on our site come with FREE SHIPPING* and the option of FREE RETURN* Shipping for up to 30 days from your original order date. All we ask is that products be in their original package with no signs of wear or damage.

* US only

We ship international for additional $12 fee PER ITEM. We accept return for up to 30 days from your original order date. Customer must pay return shipping for refund or store credit only (no exchange).

Return

If you would like to return all or one part of your order, email us your name, order confirmation number, the item(s) to return and the request for refund, exchange or store credit. We will email you a pre-paid shipping label that you can print out and ship the item(s) back to us.

Refund or Store Credit

We will refund to your credit card, PayPal account or store credit which you can use for future order.

Exchange

Please include a note explaining that you would like to exchange the original item for a new one (must be of equal or lesser value) the name and SKU number of the style you would like to exchange for. We will only refund store credit for exchanges.